1. Refund Eligibility

Refunds are only applicable in the following circumstances:

• If the product is defective, damaged, or not as described.
• If you receive the wrong item.
• If the product is unopened and in its original condition (except for defective products).

2. How to Request a Refund

To request a refund, please follow these steps:

• Contact us within 7 days of receiving the item at contact@drfashionhub.com with your order number, a description of the issue, and any relevant photos.
• Once your return request is approved, we will guide you on how to return the item.

3. Refund Process

After we receive the returned item and verify its condition, we will process the refund. Refunds will be issued to the original payment method within 7-10 business days.

4. Non-Refundable Items

We do not offer refunds for the following:

• Used, opened, or washed items.
• Items marked as final sale or non-returnable.

5. Shipping Fees

Shipping charges for returns are the responsibility of the customer, except in cases of defective or wrong items.

6. Exchanges

If you would like to exchange an item, please follow the return process and place a new order for the desired item.